Informativa sulle spedizioni

Shipping Policy

Thank you for shopping at Ivela Online! We’re dedicated to delivering your order as quickly and safely as possible.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (U.S.): 5–8 business days

• Expedited Shipping (U.S.): 2–4 business days

• International Shipping: 7–21 business days (depending on location and customs processing)

Please note that delivery delays can occasionally occur due to postal service issues or peak demand.

Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can track your package.

Shipping Locations
We currently ship to [United States / Worldwide — replace as appropriate].
If your country is not available at checkout, please contact us for further assistance.

Lost or Damaged Packages
We are not responsible for packages lost or damaged during shipping. If you receive a damaged item, please contact us within 3 days of delivery with clear photos of the product and packaging.

Contact Us
If you have any questions or concerns about your order or shipping, feel free to reach out to us at:
📧 help@ivela.online